1. Introduction
This Privacy Policy describes how CyberGuard AI collects, uses, and protects the personal information of users of our Cyber Security AI Assistant platform.
CyberGuard AI provides advanced cybersecurity features including AI Chat, Virus File Scanning, AI Phishing Detection, and Email Breach Checking powered by world-class AI technology.
By using CyberGuard AI and its features, you consent to the collection and use of your data as outlined here.
2. Information We Collect
We may collect:
- Account Information: Email address and login credentials.
- Usage Data: Credits usage, prompts submitted, AI responses generated, and security tool interactions.
- Technical Data: IP address, browser type, and device information.
- Security Tool Data: URLs submitted for phishing detection, files uploaded for malware scanning, and email addresses used for breach checking.
- Third-Party API Data: Data required to process your requests via AI providers and security APIs (such as OpenAI and VirusTotal), processed only to the extent necessary to fulfill your request.
⚠️ All sensitive inputs are processed in real-time and are not permanently stored unless required for the specific service requested.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our cybersecurity services.
- Process AI-generated responses and security analysis.
- Manage user accounts and credit-based usage.
- Improve platform performance and features.
- Communicate important updates and security-related information.
- Ensure platform safety, abuse prevention, and compliance.
4. Data Sharing
We may share limited data with:
- Third-party AI providers to generate responses to your queries.
- Security service providers (e.g., malware scanning and phishing detection APIs) to analyze submitted data.
- Service providers helping us maintain hosting, infrastructure, and platform performance.
We do not sell your personal data.
5. AI Processing & Security Tool Data Handling
How CyberGuard AI Processes Your Data:
Our platform is designed with privacy and security at its core. Here's how we handle your data:
- Minimal Data Usage: We only process the minimum data required to complete your request (chat, file scan, phishing check, or breach check).
- No Permanent Storage: We do not permanently store sensitive inputs such as chat messages, uploaded files, URLs, or email addresses.
- Real-Time Processing: All data is processed in real-time and discarded after the request is completed unless required for temporary session handling.
- Secure Environment: All processing occurs within secure, controlled environments using trusted AI and cybersecurity service providers.
- No Training Usage: Your data is not used to train AI models.
- No Cross-Use of Data: Data submitted for one feature (e.g., file scan) is not reused or shared across other features.
Examples of Data We Do NOT Store:
- Chat conversations beyond temporary processing
- Uploaded files after scanning is completed
- URLs after phishing analysis
- Email addresses after breach checks
- Security scan results beyond session-based display
6. Data Security
We implement encryption, secure API communication, access controls, and protected infrastructure to safeguard your data. However, no system is 100% secure.
7. Data Retention
We retain personal and usage data only as long as necessary to provide services or comply with legal obligations.
CyberGuard AI Specific: Data submitted for AI chat, file scanning, phishing detection, and breach checking is not permanently retained and is used only temporarily to fulfill your request.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or limit your data. Contact us at support@cyberguardai.com to exercise these rights.
Platform Controls: You can manage your account, usage, and data through your dashboard, including deleting your account at any time.
12. Changes to Privacy Policy
We may update this policy from time to time. Continued use of CyberGuard AI after updates means you accept the revised policy.
13. Contact Us